Research Article
Flexible Work Arrangements and Organizational Outcomes: Evidence from the Public Sector
Krizzy Von Tizon Flores,
Rhea Ledesma-Gumasing*
Issue:
Volume 10, Issue 4, December 2026
Pages:
256-271
Received:
15 September 2026
Accepted:
28 September 2026
Published:
20 October 2026
DOI:
10.11648/j.jppa.20261004.11
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Abstract: The rapid shift away from conventional workplace structures has substantially altered the landscape of public administration in the Philippines and across the globe. This study examines the outcomes associated with adopting Flexible Work Arrangements (FWAs)—specifically flexiplace and compressed workweeks—within the Department of Trade and Industry-Construction Industry Authority of the Philippines (DTI-CIAP). Using a convergent parallel mixed-methods design, the study evaluates how FWAs affect five key work-related outcomes: employee motivation, job satisfaction, individual performance, absenteeism, and turnover intentions among a sample of N = 74 public sector professionals across specialized implementing boards and administrative divisions. Statistical associations and moderating factors were examined using chi-square tests of independence, with Cramér's V as the measure of effect size. The descriptive results indicate substantial improvements in employee experience, morale, and retention likelihood, although cross-tabulations show that these outcomes vary considerably across demographic and occupational groups. Notable variations emerge across age cohorts, gender lines, job roles, and lengths of service, while civil status shows a comparatively smaller but still statistically significant association with certain motivational dimensions. The qualitative data also reveal recurring operational challenges, including technological and infrastructural bottlenecks (72.97%), dependency on manual processes (51.35%), personal boundary erosion (56.76%), and team coordination gaps (41.89%). The findings suggest that flexible work models are no longer temporary pandemic-era relief interventions but can serve as core mechanisms for institutional development, public sector modernization, and workforce retention. A strategic roadmap is proposed for integrating structured flexibility into civil service operational guidelines while mitigating systemic friction through targeted digital and structural reforms. The study contributes original empirical evidence to address a recognized gap in Philippine public administration literature, particularly regarding specialized regulatory bodies operating across functionally diverse portfolios.
Abstract: The rapid shift away from conventional workplace structures has substantially altered the landscape of public administration in the Philippines and across the globe. This study examines the outcomes associated with adopting Flexible Work Arrangements (FWAs)—specifically flexiplace and compressed workweeks—within the Department of Trade and Industry...
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